WiOps...Built for Wireless Resellers

WiOps delivers a powerful competitive advantage to every part of your business.

• Salespeople can easily track orders to improve customer support and reduce the demands on office support staff.

• Improve efficiency of order processes with dedicated order queues and notifications.

• Managers have real-time visibility into sales and projected commissions every day of the month

• Reduce back office tasks such as commissions preparartion and reconciliation by as much as 80%

With a simple on-demand architecture, affordable monthly fees starting at just $149.00 and no long term contracts, it’s easier than ever to stop losing revenue and focus on growing your business with WiOps.

It’s easy to use, simple to implement, and works in concert with your other systems and software.

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Reconciliation

Reduce the time you spend finding out what didn't pay

Reconciliation is often the greatest pain for a wireless dealer. Hours of work just to find out what you didn’t get paid for and even more hours will be invested trying to track the corrections you should have been paid for to begin with. Unfortunately, WiOps can’t remove the entire burden of corrections, but it takes a major chunk out of it.

• Use WiOps’ order tracking system or upload your sales data from other sources such as SaleForce.com, iQMetrix or other CRM/POS systems.

• Electronically reconcile your Sprint reports with your sales records, quickly identifying potential commission corrections and resolving problems as you go.

• Simple history screens allow you to quickly research and resolve issues

• Just upload your corrections sheet to the carrier when done.

• Helps you track appeals until they get paid or you accept a denial.

• Track overpayment liabilities and underpayments

• Helps you stay current with corrections

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Commissions

Quickly Calculate and Generate Commission Statements

The more complex your compensation structure, the more time must be spent by your staff to determine what your reps should be paid. WiOps automates this process by allowing you to build comprehensive customized commission schedules for each of your reps so that commissions are automatically calculated for each sale.

• Real time dashboards and reports keep you informed on what your business and reps are doing.

• Set up unique commission profiles for each of your reps

• Copy tables from one rep to another or use an existing table as a template

• Automatically calculates commissions due your company and your sales reps for carrier and 3rd party products

• Easily import you carrier’s commission report and generate detailed commission statements for your reps
  

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Order Tracking
Powerful Tools for Sales Agents and Processors

WiOps provides an easy to use order tracking system so you’ll have the information you need to appeal commissions that didn’t get paid.

• Secure login and multiple access levels to restrict information

• Sales reps can enter orders from wherever they have an internet connection

• Accommodates both Carrier and third party products

• Reps see order status and information without having to call your support staff

• Greater search capability of customer order history to improve customer service and identify sales opportunities.

• Real time activity and commission earnings dashboards for all levels of your organization

• Reduces unsecure transmission of sensitive customer information and email clutter

• Sales data carried through to reconciliation and corrections reducing research time

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WiOps scales with your business 

Whether you’re looking to grow you company, bring on new reps or need to handle that large order, WiOps takes it in stride reducing the strain on your support/commission staff for high volume months.

• Reduce training demands for new staff with a standardized system

• Sales reps have visibility into recent orders and historical sales with alerts for problem orders as they arise.
  
  

• Automatically split orders by sales rep or type to differant processors to increase efficiency .
  
  

• Managers have real-time visibility into companywide sales data as well as commissions payable allowing them to know what their team is doing day in and day out.

• Optional integration with e-commerce web sites, accounting systems and CRM programs.

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