wiOps offers a complete suite of support and training services for wireless resellers as they implement our easy-to-use business operations software designed for Sprint BSPs and Authorized Resellers.

Support

• wiOps Basic Support is available via e-mail. We guarantee a response to your question within 24 business hours, and is included at no cost with your wiOps monthly fee.
  
  
• wiOps Standard Support is available via telephone or e-mail, with unlimited incidents and a guaranteed response within four business hours.
  
  
• wiOps Priority Support is available via telephone 24/7/365, with unlimited incidents and a guaranteed response time of two hours around the clock.
  
  

Training

• For a small one-time fee, wiOps can provide customized training sessions, with groups of sales reps, order processors or managers, to provide detailed instruction on using all of the capabilities of wiOps to streamline your business operations.